Delivery times
Each product page and the checkout show the handling time (how long it takes to prepare your order) and the transit time for your country. The estimated delivery date is the sum of both, counted in business days.
Shipping costs
Shipping is calculated at checkout from your country, address and the items in your cart. Some countries and products ship free, or free above a minimum order — when an offer applies, it is shown in your cart.
Multiple parcels
Items from different suppliers may ship separately. You still see one ZYNTL order, with tracking for every parcel, and you pay shipping only as shown at checkout.
Tracking
When your order ships we email you the tracking details. You can also follow it on Track Order or in your account.
Where we deliver
We deliver to the countries listed in the country selector at the top of every page. Products are shown only in countries where they can be delivered.
Delays, missing or damaged parcels
If your parcel is late, marked delivered but not received, or arrives damaged, contact us — damaged items within 7 days — and we will make it right.
Our support team replies within one business day.